• How to Acquire exclusive Exotic Creatures e-Mall membership points :
For transactions confirmed by successful payment, 10 points will be awarded for every HKD100 spent, rounded to whole numbers.
• Points will not be awarded if a transaction has been recorded but is later canceled, reversed, or returned in full or in part.
• Submitting a membership application to Exotic Creatures signifies acceptance of these terms and conditions.
• Upon becoming a Exotic Creatures member, the individual shall be considered to have agreed to and be bound by these terms and conditions.
• The registered name of the member must correspond with the name on the applicant's official identity document, and the company reserves the right to verify this information with the applicant. Each individual is permitted to maintain only one (1) Member Account at any given time.
• Exotic Creatures retains the exclusive and unequivocal authority to approve membership applications and confer relevant memberships.
• The Company reserves the right to deny approval or issuance of any membership without the obligation to provide justification.
• Membership, electronic membership cards, and benefits are non-transferable and may only be utilized or enjoyed by the individual member to whom they are granted or issued.
• Members are required to maintain the confidentiality of their membership account details, which include, but are not limited to, passwords, membership numbers, and any QR codes associated with their membership. Such information must not be disclosed to any external party. Members bear full responsibility for any activity conducted through their membership account. • Should a third party utilize a member's account for transactions, whether authorized by the member or not, the company disclaims any liability.
• Exotic Creatures reserves the right to audit member accounts at any time without prior notice to ensure compliance with these terms and conditions. • During the review process, member accounts may be suspended, and members may be unable to access their accounts or conduct any transactions.
• The Company reserves the right to offer, modify, suspend, or withdraw various offers, plans, or arrangements within the Membership Rewards Program. Additionally, the Company may periodically establish other terms and conditions that govern the provision or redemption of specific offers, programs, or arrangements.
• The Company retains the right to modify or remove the gifts offered in the membership reward program periodically without prior notification. • Gift availability is limited and subject to stock on hand.
• Your involvement in the Membership Rewards Program is regulated by these Terms and Conditions, along with any additional terms and conditions established by the Company periodically. In the case of any dispute concerning the Membership Rewards Program, the Company’s determination shall be conclusive. Such disputes may encompass any issues related to your eligibility for participation, as well as the records of offers, redemptions, or other activities or transactions accessible to you.
• The offer cannot be utilized in conjunction with any other promotional offers or discounts, unless otherwise specified by the Company.
• In the event of discrepancies between the English and Chinese versions, the Chinese version shall prevail.
